Frequently Asked Questions

What is Lavish Concept Store?  

Lavish is an online platform showcasing a curated selection of high-end fashion, home decor, accessories, and beauty products. We focus on providing unique, stylish, and quality items from emerging designers and popular brands.
We also host pop-ups in Central London locations throughout the year.

Where are you located?

We are an online platform, however host p0p-up events throughout the year. Our next one will be at the Music Room from November 20th to 23rd. For more information to join our pop-up click here.

Do you offer international shipping?  

Yes, we ship internationally! Shipping fees and delivery times will vary depending on the destination. Full details can be found on our Shipping Policy page.

How long will my order take to arrive?  

Orders are typically processed within 1-2 business days. Standard shipping times within the UK are 3-5 business days, and international shipping may take 7-14 business days depending on your location.

Can I track my order?  

Yes, once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your package’s progress.

How can I contact customer service?  

You can reach our customer service team by emailing sales@lavishcstore.co.uk or by calling +44 7876 197965 during business hours. Alternatively, you can use our live chat feature available on the website.

What is the Lavish Membership Package?  

The Lavish Membership Package allows brands and designers to showcase their products in our concept store and access exclusive benefits, such as promotional opportunities and participation in events.

How can I apply for the Lavish Membership Package? 

If you are a brand or designer interested in joining Lavish Concept Store, you can apply for our membership package by filling out the application form on our Brand Application page.

Apply Here

What are the benefits of the Membership Package?

Members of Lavish Concept Store enjoy various benefits, including:  

- Exposure to a wide customer base both in-store and online.  

- Invitations to special events and pop-up opportunities.  

- Marketing and promotional support for your products.  

- A chance to collaborate with other emerging and established brands.

Is there a fee for the Membership Package?  

Yes, there is a fee associated with joining the Lavish Membership Package. Specific details, including costs and terms, can be found via our brand application page here or by contacting our team for more information at sales@lavishcstore.co.uk or +44 7876 197965

How do I know if my brand is a good fit for Lavish Concept Store?  

We are always looking for innovative, high-quality brands with unique offerings that align with our ethos of luxury and style. Whether you are in fashion, home decor, beauty, or lifestyle products, we encourage you to apply.